Ferdinand F. Fournies
Auteur de Why Employees Don't Do What They're Supposed To Do and What To Do About It
A propos de l'auteur
Œuvres de Ferdinand F. Fournies
Why Customers Don't Do What They're Supposed To and What Sales People Can Do About It (2007) 2 exemplaires
Motiver dine medarbeidere : hvorfor de ansatte ikke yter full innsats, og hva du kan gjøre med det (2000) 1 exemplaire
Por qué los empleados no hacen lo que se supone deben hacer y qué hacer para corregirlo (1991) 1 exemplaire
Étiqueté
Partage des connaissances
- Sexe
- male
Membres
Critiques
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Statistiques
- Œuvres
- 12
- Membres
- 369
- Popularité
- #65,264
- Évaluation
- 3.6
- Critiques
- 1
- ISBN
- 27
- Langues
- 4
Fourines leads off with the premise that there are essentially 16 reasons or “root causes” for conflict between employees and managers and he sets out to systematically explain, clarify and give examples for each. It might have been nice for the author to acknowledge that his moderate and positive approach to these issues and problems do not always work…and he offers no progression or escalation of steps beyond the very basics…so if you have one of the problems he’s describing and the solution given doesn’t work, the author really hadn’t helped delineate what the progression from there might or should be. The writing here is simple, concise and accessible and the author makes his point very well (with the exception of escalation of problems beyond the scope given). We both enjoyed reading this and feel it’s best used by those new to management who are not receiving mentoring or adequate on the job training as they are starting out. Long-time managers or those well read in this area might enjoy it as a reminder or refresher for the basics of management but won’t find much else to inspire or learn in these pages. Ultimately I give Fourines book 3 stars…a good place to start, but don’t stop here!… (plus d'informations)