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4 oeuvres 27 utilisateurs 2 critiques

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Crédit image: Kirt Manecke

Œuvres de Kirt Manecke

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Courte biographie
Award-winning author of Smile & Succeed for Teens: Must-Know People Skills for Today's Wired World, and Smile: Sell More with Amazing Customer Service.

Kirt Manecke is a sales, marketing, fundraising, and business development specialist with over 30 years of experience surprising and delighting customers. KIrt promotes and teaches the simple premise that good service is good business – that if you treat your customers well, you will be rewarded in return. Kirt volunteers for animal rescue groups and land conservation. Learn more about Kirt at www.SmileforTeens.com and www.Smilethebook.com.

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Critiques

Clear, concise, practical. That describes the book "Smile" by Kirt Manecke. The book is a quick course in customer service. No theory here. Manecke has identified the specific behaviors necessary to creating positive customer experiences and increasing sales. This is a useful resource to provide new employees. It is a quick read and can serve as a useful ongoing resource.
 
Signalé
mitchellray | Sep 8, 2015 |
A quick and easy read targeted to teens that provides practical and detailed advice to introduce young people to the world of work and how to build a meaningful life. An incredible amount of important and useful information is packed into this concise book. Manecke writes in a clear, straightforward style and avoids preaching or lecturing. Important reading for every teenager.
 
Signalé
mitchellray | Sep 8, 2015 |

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Statistiques

Œuvres
4
Membres
27
Popularité
#483,027
Évaluation
½ 4.3
Critiques
2
ISBN
4