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Chargement... The Motivation to Workpar Frederick Herzberg
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Quality work that fosters job satisfaction and health enjoys top priority in industry all over the world. This was not always so. Until recently analysis of job attitudes focused primarily on human relations problems within organizations. While American industry was trying to solve the unsolvable problem of avoiding interpersonal dissatisfaction, problems with the potential for solution, such as training and quality production, were ignored. When first published, 'The Motivation to Work' challenged the received wisdom by showing that worker fulfillment came from achievement and growth within the job itself. In his new introduction, Herzberg examines thirty years of motivational research in job-related areas. Based on workers' accounts of real events that have made them feel good or bad on the job, the findings of Herzberg and his colleagues have stimulated research and controversy that continue to the present day. The authors surprisingly found that while a poor work environment generated discontent, improved conditions seldom brought about improved attitudes. Instead, satisfaction came most often from factors intrinsic to work: achievements, job recognition, and work that was challenging, interesting, and responsible. The evidence marshaled by this volume called into question many previous assumptions about job satisfaction and worker motivation. Feelings about intrinsic and extrinsic factors could not be validly averaged on a single scale of measurement. Motivation and performance are not merely dependent upon environmental needs and external rewards. Frederick Herzberg and his staff based their motivation--hygiene theory on a variety of human needs and applied it to a strategy of job enrichment that has widely influenced motivation and job design strategies. 'Motivation to Work' is a landmark volume that is of enduring interest to sociologists, psychologists, labor studies specialists, and organization analysts. Aucune description trouvée dans une bibliothèque |
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Google Books — Chargement... GenresClassification décimale de Melvil (CDD)331.25Social sciences Economics Labor economics Compensation and other conditions of employment Pensions; InsuranceClassification de la Bibliothèque du CongrèsÉvaluationMoyenne:
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Women’s motivations to work certainly deserve another comprehensive study. Even defining what “work” is in a feminine context deserves ample attention and discussion. That limitation aside, this exploration stands as the best academic explanation of the human factors behind keeping high-performing talent happy and motivating high performance in a team. Those just interested in the conclusions and not the study itself can skip to the third section.
To the authors, salary is a loaded concept in this space. It’s complicated because it can be both an intrinsic factor in terms of recognition and an environmental factor in terms of fairness with others. The authors encourage readers to interpret it in terms of its subjective affectations rather than as an “objective” good. While many in the business community treat money as the highest possible good, this study pushes us to look more deeply into money as a social construct – a viewpoint helpful to me.
Of note, the authors use the word “hygiene” to describe environmental factors in an unorthodox way that seems rooted in a 1950s concept of public health. To communicate with audiences 60-70 years from now, I’d definitely use a different term, like “environmental factors.” That badly chosen term also stands as a significant limitation of this study. Nonetheless, this study clearly answered many modern questions about the psychology of work. It should be viewed as compatible with – and a deepening of – Maslow’s famous “hierarchy of needs.”
Coaches, managers, and anyone else concerned with getting the most out of a team should read this work for guidance. Again, mixed teams or women-only teams might have limited import, but understanding these concepts is a key place to start. Differentiating separate causes of “highs” and “lows” helps to point to how to meld a team together to reach a particular aim. Writing 60+ years later, I suspect this book will enlighten readers in decades to come. ( )