Tech Support? You don't need no stinkin' tech support. Armed with this book, you ARE tech support.; Problem-solving flow charts use symptoms to diagnose and repair problems; Broad coverage of common PC maladies found in the hardware, application software, operating systems, networks, and BIOS. The reader need not be an expert to find and correct pesky PC ailments.; Graphical, two-color interior makes heavy use of charts, photos, and illustrations to help treat a good PC gone bad. Each year, thousands of harmless PCs suffer the pain and humiliation of buggy Windows installations, bad cable connections, mismanaged system resources, viruses, and slow Internet connections. All too often, these downtrodden PCs end up being scrapped before their time by owners who just can't care for them any longer. The real travesty is that with a little love, these wounded PCs could become useful members of society again. That's where Leo Laporte's PC Help Desk in a Book comes in. Using a unique, medical dictionary approach, this book walks users through the symptoms to diagnose and treat the problem. installation woes; Storage device tragedies; Printer problems; Pesky audio, video and general multimedia mayhem; Keyboard and mouse afflictions; Home networking headaches; Core PC hardware issues; Application failures; Viruses, spyware and spam infections