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Chargement... Reengineering : réinventer l'entreprise pour une amélioration spectaculaire de ses performancespar Michael Hammer, James A. Champy (Auteur)
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Inscrivez-vous à LibraryThing pour découvrir si vous aimerez ce livre Actuellement, il n'y a pas de discussions au sujet de ce livre. Substance: Although the examples are dated, the substance is not. Concentrates on methods of improving the company bottom-line by concentrating on what it is there to accomplish (can be applicable to other aspects of life). Style: Straight-forward, with a refreshing absence of hype, false suspense, repetition, and inanity. The authors assert that the current circumstances of business in America are not due to factors currently blamed (foreign competition, federal government, etc). The solution is not in automation, management-by-whatever concepts (e.g. TQM), but in totally rethinking a business in terms of whole processes. Reengineering is: "If I were re-creating this company today, given what I know and given current technology, what would it look like?" A business process is a "collection of activities that takes one or more kinds of input and creates an output that is of value to the customer" - the opposite of Adam Smith's breaking things apart (my comment: not really, it's just that we broke down beyond value in service and started administering processes because of rut thinking). Reengineering does not seek 5% or 10%, but much larger gains. Reengineering is about "reversing the industrial revolution." "The way to eliminate beaurocracy... is by reengineering the processes so that they are no longer fragmented. " Jobs change from tasks to multi-dimensional work. Advancement criteria changes from performance to ability (but pay is on performance). People's roles change from controlled to empowered. Job prep changes from training to education. It' s not a bad idea to burn bridges, eg "eine Flucht nach Vorn," and retreat forward (toward change). Team composition should include rising stars, insiders, and outsiders. aucune critique | ajouter une critique
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The most successful business book of the last decade, Reengineering the Corporation is the pioneering work on the most important topic in business today: achieving dramatic performance improvements. This book leads readers through the radical redesign of a company's processes, organization, and culture to achieve a quantum leap in performance. Michael Hammer and James Champy have updated and revised their milestone work for the New Economy they helped to create -- promising to help corporations save hundreds of millions of dollars more, raise their customer satisfaction still higher, and grow ever more nimble in the years to come. Aucune description trouvée dans une bibliothèque |
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Google Books — Chargement... GenresClassification décimale de Melvil (CDD)658.4063Technology Management and auxiliary services Management Executive Managing Change InnovationClassification de la Bibliothèque du CongrèsÉvaluationMoyenne:
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Any Michael Hammer book is worth checking out. I have also read Beyond Reengineering. ( )