Every small business owner or manager faces a multitude of questions each day. The Complete Canadian Small Business Guide, a comprehensive and easy-to-read guide, has been the "must have" answer book for thousands of Canadian entrepreneurs since first published in 1988. Now in its third, fully revised edition, you will find every topic updated to reflect changes in technology, in the law, in resources and in the common practices of today's small businesses. You will also find two new chapters covering doing business on the Internet and managing your insurance needs. Douglas Gray and Diana Gray provide a complete reference for every question - from the day you open your doors to when you make the decision to sell, and all the challenges you may face in between. They also offer street smart tips that can give your small business a competitive advantage. They answer all your questions about starting, operating and expanding your business, including: -How do I use the Internet to enhance my business? Do I need a web site? Should I sell online? -Should I buy a business, a franchise or start from scratch? -How do I hire the best employees - and keep them? -How do I maximize the value of my lawyer, accountant, banker and insurance broker? -Where do I get financing, how much do I need and how do I pay it back? -How do I get credit from my suppliers and when should I extend it to my customers? The Complete Canadian Small Business Guide is your first-stop reference when problems arise or key business decisions must be made. You will refer to it often. Douglas Gray, LL B, is Canada's foremost authority on small business. Formerly a practicing lawyer, he is the author of 17 bestselling business and personal finance books. Diana Gray is an experienced business owner and consultant. Her company provides centralized business services to small and medium-sized companies as well as home-based businesses. Doug and Diana live in Vancouver.