""[A]n excellent introductory text for the study of this subject Professionals already practicing in health care delivery, health services research, or health policy will find this a handy and up-to-date reference with encyclopedic breadth.... Both groups will find ample resources for continuing education and will likely return to this text for quick reference for years to come."". S. Ryan Greysen , MDJAMA. (From a review of the previous edition). ""This new edition brings order to the subject as well as a nuanced discussion of the systems complexities. The text is an important addition to a h