GoldMine For Dummies enables you to use GoldMine to manage client relationships and excel in areas of sales, marketing, and customer service like never before. Written in plain English, this book helps you discover the easy way to prospect for customers and mine your contacts: * Familiarize yourself with GoldMine basics, from navigating the database to setting preferences and default values. * Organize contacts by understanding screen functions, fields, and notes as well as contact, detail, and referral tabs. * Get a grip on upcoming events by scheduling activities, and check on those already scheduled. * Understand GoldMine Filters and Groups, which enable you to send out batches of letters, faxes, and e-mails. * Use the InfoCenter to store and distribute company information. * Configure GoldMine for those who travel or for those who manage people who don't work in the main office.