An immensely practical resource for professionals in the software industry, this text offers a simple but effective decision-making approach to planning and managing all types of software engineering projects. The book establishes a constructive framework for selecting a development strategy, development methods, and support tools with the ultimate goal of minimizing technical risk and increasing product quality. Specific topics include the range of quality attributes (fitness for purpose, fitness for use, and timely delivery), standards for quality management systems, the work breakdown structure, and the use of metrics and indicators. The book closes with a discussion of the 14 dilemmas of software engineering--and how to break them.