Ce site utilise des cookies pour fournir nos services, optimiser les performances, pour les analyses, et (si vous n'êtes pas connecté) pour les publicités. En utilisant Librarything, vous reconnaissez avoir lu et compris nos conditions générales d'utilisation et de services. Votre utilisation du site et de ses services vaut acceptation de ces conditions et termes.
Résultats trouvés sur Google Books
Cliquer sur une vignette pour aller sur Google Books.
An evaluation of the way discourteous behavior has become commonplace and even applauded in today's society is a humorous call to arms that challenges ill manners and the practices that support them.
This is both more thoughtful and more humorous than the title implies. It was interesting to compare cultural and generational differences in our approaches to social interaction. I agree with her on many points, but I also live in a small town in Wisconsin, where most of the people I meet on the street or in stores are nice to strangers because that's still how we're raised to be. Many of her experiences in "shops" or when using public transportation don't really apply to my daily experience. I can see more of what she's talking about when I look at my Yahoo home page "news" items or when I'm navigating a menu of options on the phone, trying to get to a real person.
I'd be interested to see if her ideas of the decline in customer service have changed at all in this current climate of unemployment and people needing to hold on to their jobs or businesses for dear life. I imagine her attitude toward do-it-yourself service would be the same, and I'd agree with her, but I think the face-to-face interactions may be shifting back to the more traditional approach of appeasing customers to keep from losing their business.
I liked the emphasis in her conclusion on each of us doing our part if we want things to change, rather than this being simply a book of funny ranting. It made me laugh and it made me reflect. Good ol' Lynne Truss. ( )
Early in the book, Lynne Truss says that it didn't need to be written and gives several reasons. She is right. She probably felt better afterwards, though Perhaps it needed to be written, but not published. ( )
Having loved her previous best seller, Eats, Shoots & Leaves, I was looking forward to more great humor (based on reality) and clever observations on the sorry state of today's society. Unfortunately, it's not as funny, although it is clever. Perhaps first-time success is impossible to duplicate. This one didn't satisfy as much as the first book. Am I glad I read it? Yes. Would I read it again? No. Is it worth reading? Yes. Just go in with no expectations. ( )
Talk to the Hand does occasionally read like a thank-you letter extended ambitiously to the second side of the notepaper. Yet it addresses an important subject with intelligence and humour, and for that we should certainly be grateful.
Informations provenant du Partage des connaissances anglais.Modifiez pour passer à votre langue.
Other people are quite dreadful. The only possible society is oneself.
Oscar Wilde
An apology is a gesture through which an individual splits himself into to parts: the part that is guilty of the offense, and the part that dissociates itself from the delict and affirms a belief in the offended rule.
Erving Goffman
Fuck off, Norway.
Paul Gasciogne, on being asked if he had a message for the people of Norway.
Dédicace
Premiers mots
Informations provenant du Partage des connaissances anglais.Modifiez pour passer à votre langue.
Introduction If you want a short-cut to an alien culture these days, there is no quicker route than to look at a French phrase book.
The trouble with traditional good manners, as any fool knows, is judging where to draw the line.
Citations
Derniers mots
Informations provenant du Partage des connaissances anglais.Modifiez pour passer à votre langue.
Or, if we can't go quite that far, let's just remember to put the empty beer can in the bin while we're down there . . .
Références à cette œuvre sur des ressources externes.
Wikipédia en anglais
Aucun
▾Descriptions de livres
An evaluation of the way discourteous behavior has become commonplace and even applauded in today's society is a humorous call to arms that challenges ill manners and the practices that support them.
▾Descriptions provenant de bibliothèques
Aucune description trouvée dans une bibliothèque
▾Description selon les utilisateurs de LibraryThing
)
)
)
Google Books — Chargement...
(3.33)
20
I'd be interested to see if her ideas of the decline in customer service have changed at all in this current climate of unemployment and people needing to hold on to their jobs or businesses for dear life. I imagine her attitude toward do-it-yourself service would be the same, and I'd agree with her, but I think the face-to-face interactions may be shifting back to the more traditional approach of appeasing customers to keep from losing their business.
I liked the emphasis in her conclusion on each of us doing our part if we want things to change, rather than this being simply a book of funny ranting. It made me laugh and it made me reflect. Good ol' Lynne Truss. (