Microsoft Exchange 2000 Server Operations is designed to provide the best information on how to manage Exchange in a day-to-day environment. An operations team needs to perform a wide variety of procedures, including server monitoring, backup, verification of scheduled events, protection against attack, and user support. This guide includes instructions for those procedures along with steps for dealing with unresolved issues in a timely manner. Exchange 2000 Server Operations draws from the knowledge and best practice guidelines from Microsoft Consulting Services (MCS), Microsoft's Internal Technical Support Group, and the Exchange Development Team.