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1Mary_Mignano
Mar 12, 2020, 10:38 am

Hi all! I hope that someone here can help me. I have a previous lifetime ($25.00 account). It has been a long time since I used the account and I have forgotten what my email was at the time and the password? Who knows? Previously I was on LT for years. I can provide relevant info to get to my original account but dont know how to get started. I miss LT! What should I do?! Thanks. MB

2lorax
Mar 12, 2020, 10:44 am

This is likely to be very difficult. If it is a private account, giving staff information about some of the less common books you have would be useful. If you have any idea what email address you might have used, suggesting that (i.e. "It was either blahblah@gmail or blahdeblah@yahoo" would be helpful. Basically, you'd need to have some insider information, so that random people can't just waltz in and claim any old account by saying it was theirs.)

If the cost is a concern (as it sounds like it might be, given that you mention it), I'm sure they'd give you a free lifetime account if you ask nicely, but if it's a public account and you truly have no idea of the email you used you don't really have a lot of recovery options (I hope! It would be pretty scary if they'd reset passwords without an email just because someone asked them to.)

3norabelle414
Mar 12, 2020, 11:37 am

>1 Mary_Mignano: Send an email to info(at)librarything.com

4Mary_Mignano
Mar 12, 2020, 12:28 pm

It's not that I dont know the email. I'm just not sure which one I used. I actually think I know the email but def not the password. I have it written in one of my notebooks but because I have moved 3 times in 5 years including having a storage unit sold for auction, my life is somewhat unravelled. It is also not the price. I just tried to include some information about my account. In fact, i would pay again to have an account. But i would like to have access to the one i worked on for years. All I need is the right people to contact and I can suggest my email and it's probably the right one. I couldn't find a Help page without signing in to a new account. Have a lot of people sauntering in and trying to steal abandoned websites, do you? I'm sorry if I worded my enquiry incorrectly,but knowing what I do about LT, i knew that some nice person would help me out. So I'm going to send an email where Norabelle414 directed me. Thanks, M Mignano

5lorax
Mar 12, 2020, 1:16 pm

I'm sorry that I understood "I have forgotten what my email was at the time" to mean that you no longer remembered what email address you may have used, rather than that you didn't know which of two or three you might have used, and that my answer was written with the former context in mind. I'm also sorry that I didn't know what you were actually requesting was just "What's the staff contact email?". Kudos, as you say, to norabelle414 for better reading between the lines (something I'm generally bad at).

6norabelle414
Mar 12, 2020, 1:45 pm

>4 Mary_Mignano: Have a lot of people sauntering in and trying to steal abandoned websites, do you?
Unfortunately, yes.

7Mary_Mignano
Mar 12, 2020, 2:23 pm

It's funny cuz I wouldn't even begin to know how to do that! Or that I could.

8Mary_Mignano
Mar 12, 2020, 2:25 pm

I was trying to be concise...and brief...something I'm not good at...

9MarthaJeanne
Modifié : Mar 12, 2020, 2:27 pm

I think mostly they have been taking user names and passwords taken from other sites and trying to see if they work here.

There were some rather nasty spam incidents before it got stopped.

10lorax
Mar 12, 2020, 3:04 pm

Mary_Mignano (#7):

It's funny cuz I wouldn't even begin to know how to do that! Or that I could.

You would start by telling staff "Hey, this abandoned account is totally mine, I pinky swear! But I forgot what email I used, can you just reset the password for me please?" Which is, back when I thought you had actually forgotten what email you used, exactly what I thought you were asking how to do. That's why, as I said, you'd need some way to convince them the account was really yours (like saying the email was one of two or three options that you'd been using at the time.)

11.mau.
Mar 13, 2020, 11:46 am

>6 norabelle414: Indeed, when I reclaimed this account after seven years or so since it was dormant - and I had put no email address back when I created it - I was asked to take a pic of some of the books I had in my library, which I obliged. Luckily one of them was an apax, I was the only one in LT to have it cataloged, so there was no doubt it was me :-)

12Mary_Mignano
Modifié : Mar 14, 2020, 1:39 am

I dont think I have any special books for one, but if I did they are in storage behind all my husbands power tools or have been auctioned off with my other belongings in an earlier storage unit. Also, I dont think I was really asking for either my password or my email but rather what I needed to do to restart my account. The only proof I have, other than books is that I know that some of my LT friends remember me. Already touched base with Paul C. And he is still doing what he did when I was last on LT. Keeping the stats for people in the 75 book challenge. Who read how many. And he remembered me, specifically my Professor Stephen Dunn in Stockton College in Pomona NJ and had written a poem about him. He had a rather tragic life as he had early-onset Parkinson's disease around the age of 58, I think. I did have all of his books in my library on LT. And Paul purchased them(not mine)and has them in Malaysia now. That is in his poem. So my having those books...Maybe that will do. Although getting to those to photograph them will be tough. At any rate, I just wanted to reacquaint myself with my old account. I had no clue it would be so challenging.

13rosalita
Mar 14, 2020, 9:07 am

>12 Mary_Mignano: I remember you, Mary! We had a number of nice chats about Iowa but never managed to connect on one of your visits to the Hawkeye State. It's good to have you back, and I hope the LT folks are able to help you recover your library so you don't have to re-enter all those books.

14Mary_Mignano
Mar 14, 2020, 11:12 am

That is so wonderful! I remember that Julia is one of my favorite names. And that you liked Bruce Springsteen. Thanks for popping in to say Hi! I'm hoping I can get my old account back cuz I had many books listed but maybe it's better I start fresh. I dont know. See you around!