Paul E. Plsek

This book is purportedly about the role innovation plays -- or should play -- in accelerating improvements in health care, using a particular medical center as a basis for this discussion. Now, please bear with me, as I present a few facts about my background, as they will help explain my reaction to this book. (1) I have worked in health care. (2) I had a career in human resource management and organizational development. (3) I have been a patient for 25 years at the medical center highlighted in this book. (4) My spouse has been a medical provider at the same medical center for even longer. (5) My wife has worked directly with several people mentioned in the book. (6) I know personally some of the medical center leaders mentioned often in the book. And despite all that, there were several occasions when I had no idea what the author was talking about. Moreover, I was actually caught by surprise when he would finally present clear and complete information. This is not a book about what is needed and how to get it. This is a consultant's résumé with a lengthy job interview response attached. I have read other material about the health care production system mentioned in this book, but without the obfuscation and avalanche of jargon, name dropping, and embellishments this one contains. There is SOME good material, but you'll need a pickaxe to mine it.… (plus d'informations)