Book Info
Whether you're the owner of your own small business, a middle manager in a mid-sized company, or the CEO of a multinational corporation, this book can show you how to improve your profits and productivity. Paper. DLC: Contributions in management. --This text refers to the Paperback edition.
1 of 2 people found the following review helpful:
Mary Walton's Deep Understanding, November 24, 2006
Reviewer: Will F. Decker "willdecker" (Norman, OK USA) - See all my reviews
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Mary Walton has a deep understanding of W. Edwards Deming. This book is a good place to begin. The great men of the Toyoda Family got an understanding of him because they knew how important it was to consistently make incremental improvements in their processes. You can do that also from the shop floor where Deming and the Toyoda men were most comfortable and respected. If you do not want to be there then forget this book. I also recommend you purchase "The Toyota Way" by Jeffrey K. Liker as a companion to "The Deming Management Method".

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6 of 6 people found the following review helpful:
Outstanding Book, May 25, 2006
Reviewer: Elijah Chingosho (Nairobi, Kenya) - See all my reviews
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"Deming Management Method" is an outstanding book on the quality management methods advocated by one of the best known quality gurus of the last century. Deming became famous for his teaching on quality that transformed Japan from being a country known for producing shoddy products to one that achieved outstanding success in the 1980s and 1990s.

The author, a close associate of Deming over many years, methodically traces the life and teachings of Deming, explaining his famous 14 points and how they can be used to transform a company into an excellent organisation that produces high quality goods and services to meet customer needs, using motivated people.

The book is an important addition to the library of any manager that wishes to see his/her company achieve success. The readers would also benefit greatly by also reading works by quality gurus that include Crosby, Juran, Ishikawa and Deming himself "Out of Crisis".

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8 of 8 people found the following review helpful:
Great Intro to Deming, April 13, 2004
Reviewer: Ron Atkins "Ron" (California) - See all my reviews
Mary Walton presents a detailed biography of the Guru of Quality, Edward Deming, based on her lengthy involvement with Deming and his quality training programs. Also, this book features an introduction by Deming.

The majority of this book is dedicated to Walton's interpretation of Deming's 14 points, which encourages organizations to: have a constancy of purpose, adopt a new philosophy, not rely on mass inspections, not to accept contracts based on price alone, constantly improve processes, train and retrain, institute solid leadership, drive out fear in the workplace, breakdown departmental barriers, eliminate slogans, eliminate quotas, remove barriers to pride in workmanship, and take action to transform the organization.

Walton's book does a good job of presenting Deming's theories, which I highly recommend to newcomers to the quality movement. Those experienced in this area and familiar with Deming's 14 points may not benefit as much from this book, but may enjoy a different take on Deming's ideas and somewhat dated examples.

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11 of 11 people found the following review helpful:
Deming Quality Primer, February 4, 2004
Reviewer: Joseph J. Slevin (Carlsbad, CA United States) - See all my reviews
Anyone with an interest in QA, Quality improvement and TQM would have an interest in this book.

It is a great introduction and overview of Demings methods of improvement of organizational quality. It chronicles a history of Deming and his work with the Japanese, basically, he gave them what we finally agreed we needed 40 years later.

Deming left a legacy of quality. Walton, who worked closely with him all of those years reveals that legacy.

A great addition to any business library. This book will make you think differently about everyday management and how you approach business.

It is also a good primer for Demings works, Out of the Crisis and The New Economy.

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5 of 8 people found the following review helpful:
A Great Book about W E. Deming and his work, December 23, 2002
Reviewer: Joe Trevison (Erie, PA USA) - See all my reviews
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Mary Waton does the impossible. She tells you about the life of the great Business Guru the late W.Edward Deming. The first part of the book is a short biography of the great man. Then she goes into his 14 points in detail. Another chapter is on Deming's ways to get improvement in any business.

And the following chapter shows the many companies that the Deming method and philosopy help in TQM.

I would recommed these method for any business, small or large.

You can tell the companies that use these methods ....there services and products shine with quality and more