This is not a how-to book because it is not about doing but about being. White describes how a change in mindset can change how we experience ourselves and others. This is a personal book. The author relates how researching a long-term healthcare company changed her life. The lessons she learned are applicable to anyone’s life and to any profession. The key lesson is to see people as people rather than as objects. White writes with humor in a personable and self-revealing style. She identifies three keys to making the shift to perceiving people as people, but don’t expect an outline for a step-by-step process or instructions for self-development exercises. White describes the mental shift that needs to take place. Each reader must implement that change in perspective for himself or herself. This is not about changing behaviors but about changing thinking. Those seeking specific instructions will be frustrated. Yet, this can be a life-changing book if read with an open mind. The author delivers a profound message with a lighthearted writing style. The message is one that can lead anyone to a more meaningful and compassionate life. ( )