All concepts, explained in a simple and logical manner, are supported with business-type examples Each chapter begins with defined learning objectives, and ends with a summary/recap on key points A Glossary of Terms is provided at the end of each section This textbook is non-software specific and assumes no previous understanding of computer applications software Suitable for FETAC modules on: Level 5 Information and Communication Systems Level 5 Database Methods Level 5 Spreadsheets Methods Level 5 Word Processing Level 5 The Internet Level 4 Information Technology Skills Level 4 Computer Applications Also suitable for: HETAC Certificate and Diploma in Information Technology City & Guilds Information Technology Series 7261 LCCI Information Processing JEB Teachers' Diploma in Education Practice: ICT Skills